Delivery

UK Delivery

In order to give you control over when you receive your order, we offer three shipping options for orders being delivered within Mainland UK -- Standard, Next Day, and Next Day Guaranteed Before 1pm.

Free Standard Delivery 2-5 Working Days (£3 for orders under £35)

If you don’t need your items right away, choose our Standard Delivery option, which is free for all UK orders over £35 or £3 for orders under this amount.

You can typically expect your order to arrive within 2-5 working days from placing your order. This service is fully tracked & signed for for your peace of mind. (Please note, small orders under £35 may be sent on a non-tracked service.)

Next Day Delivery £5 (Order before 3pm)

Next day deliveries are generally dispatched using Royal Mail’s UK Mainland Tracked 24 service (although we may use a courier service at our discretion if an order is unusually large or valuable) for which we will add a delivery charge of £5 to your order.

Orders placed on Next Day Delivery before 3pm Monday-Friday will be dispatched that very same day for delivery on the next working day, orders placed after 3pm will be dispatched the following working day. Orders placed with this service on Fridays and Saturdays will be dispatched the following Monday for delivery on Tuesday.

Next Day Delivery Before 1pm £9.95 (Order before 3pm)

For those of you who want a maximum control over when your items arrive, or need delivery guaranteed on a Saturday, choose our Next Day By 1pm service.

Orders placed with our Next Day By 1pm service before 3pm Monday-Friday will be delivered the following day between 8am and 1pm, including Saturdays, using Royal Mail’s Guaranteed Next Day Before 1pm service.

Orders placed with this service Monday-Thursday after 3pm will be dispatched the following day, orders placed with this service on Fridays and Saturdays will be dispatched the following Monday for delivery on Tuesday.

International Delivery £9.99 (3-10 Working Days)

We want everyone to be able to turn their fantasy into reality no matter where in the world you are. We deliver to most countries worldwide, but please get in touch with our customer services team if you cannot find your country in the drop down menu at checkout so our team can advise you.

International Delivery is £9.99 and is generally sent via Royal Mail, although some international orders will be sent via one of our courier partners if necessary. This service typically takes 3-10 working days from placing your order for delivery.

Due to weight and other restrictions, some items cannot be delivered to all countries, including aerosol sprays and items over 2kg. If you think this might affect you, please see the “additional information” on the products you would like to purchase, or contact our customer services team who will be happy to help you.

Dispatch and Receipt 

Orders will not be dispatched or delivered on Bank Holidays, Public Holidays, or Sundays.

For your security and privacy, all of our deliveries must be signed for upon receipt. This means that we cannot leave instructions for Royal Mail or our courier partners to leave your order in a specified place at your property.

If you are not in to collect your order, Royal Mail will return your parcel to your local depot and leave a “Something for you” card with instructions for redelivery or collection.

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